Privacy Policy

TutorWithTheBest.com  ·  Effective date: May 26, 2025  ·  Last updated: May 26, 2025

Welcome to TutorWithTheBest.com (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website and services, you agree to the practices described below.

Information we collect

We collect information you provide directly to us, including

• Account information — your name, email address, phone number, and password when you register.
• Profile information — educational background, subjects of interest, and any details you add to your profile.
• Payment information — billing name, address, and payment card details processed securely by our third-party payment processor. We do not store full card numbers.
• Session and communication data — messages, session notes, scheduling requests, and feedback exchanged through our platform.
• Student information — if you enroll a minor, you may provide their name, age, and academic information on their behalf.

We also collect certain information automatically when you visit our site:

• IP address, browser type, and device information
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

How we use your information

We use the information we collect to:

• Create and manage your account and tutoring sessions
• Process payments and send receipts
• Match you with appropriate tutors
• Communicate with you about bookings, updates, and support
• Send promotional emails and offers (you may opt out at any time)
• Improve our website, services, and user experience
• Comply with legal obligations and resolve disputes

How we share your information

We do not sell your personal information. We may share it with:

• Tutors — to facilitate your sessions (name, subject needs, and scheduling information).
• Service providers — third-party vendors who help us operate our platform (e.g., payment processors, email providers, video conferencing tools) under strict confidentiality agreements.
• Legal authorities — when required by law, court order, or to protect the rights and safety of our users.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data security

We implement industry-standard security measures — including encryption, secure servers, and access controls — to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We encourage you to use a strong password and to keep your account credentials confidential.

Data retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and personal data at any time (see Section 7). We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or preventing fraud.

Cookies and tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect some functionality. We may also use third-party analytics tools (such as Google Analytics) to help us understand site usage.

Your rights and choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of marketing communications
• Request that we restrict or limit how we use your data
• Data portability — receive a copy of your data in a structured format

To exercise any of these rights, please contact us using the details in Section 9.

Children’s privacy

Our services may be used to provide tutoring for minors, but accounts must be created and managed by a parent or legal guardian. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will revise the “last updated” date at the top of this page. For significant changes, we will notify you by email or by a prominent notice on our website. We encourage you to review this policy periodically.

Questions or requests? If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

TutorWithTheBest.com
Email: tutorwiththebest@gmail.com
Website: www.TutorWithTheBest.com